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Escape the Crate Reviews

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Overall Rating

4.5
13 Reviews
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About Escape the Crate

Cratejoy is an online platform that serves two main purposes. It functions as an online subscription box marketplace for customers and as a SaaS (software as a service) and e-commerce platform provider for subscription box sellers or businesses.

In terms of products and services, Cratejoy offers a vast collection of subscription boxes for all ages and interests. These range from beauty and books to fitness and food, allowing customers to find the perfect box for themselves or as a gift. The subscription boxes can be a sampling of your favorite products or interests, ranging from luxury beauty products all the way to collections of survival goods and outdoor tools.

For businesses, Cratejoy provides a comprehensive set of tools for success. It supports major payment gateways such as Stripe, offers a built-in CRM to streamline business processes, and allows easy subscription management where subscribers can manage their subscriptions from their own account.

Moreover, Cratejoy also provides guidance for those interested in starting their own subscription business, offering insights, data, and customizable tools needed for success. It's like the eBay of subscription boxes, providing everything you need to start your own subscription box business.

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Escape the Crate Customer Reviews (13)

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Tyler Waters
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Feb 10, 2023
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Feb 10, 2023
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Feb 10, 2023
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Feb 10, 2023
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Feb 9, 2023
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Feb 6, 2023
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William Underwood
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Feb 6, 2023
Rhys Carpenter
Rhys Carpenter
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Feb 6, 2023

Escape the Crate Customer’s Q&A

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Escape the Crate FAQs

FAQ

What are some popular subscription boxes on Cratejoy?

Here are some popular subscription boxes on Cratejoy:

  1. Finders Seekers - Escape Room Game: This box offers a new set of puzzles every month, each one centered around a different global city. The company behind it, Finders Seekers, estimates that every puzzle box will take about 2-4 hours to complete.

  2. Plant Club box: This box includes a new live plant each month, along with everything you need to keep it happy and healthy—soil, planters, instructions for care, and anything else that a particular plant might need.

  3. Hopebox: A self-care box with Christian undertones. Items include things like candles, scrubs, aromatherapy, jewelry, and books intended to be uplifting and encouraging, with a new supportive message included every month.

Please note that the availability and prices of these boxes may vary.

FAQ

How much does it cost to start a subscription box business with Cratejoy?

Starting a subscription box business with Cratejoy involves several costs. The all-in-one e-commerce platform subscription service that allows you to design and launch your own website costs $39 per month. This includes customer management tools, your own website, access to responsive themes, and advanced payment and shipping management features.

In addition to the platform subscription, there are costs associated with the subscription box itself. The Cost Of Goods Sold (COGS) includes the Product Cost and the Fulfillment Cost. The Product Cost is the cost of all the products in a shipment to your customer, which includes the cost of products themselves, the cost of the box, and the cost of packaging materials. The Fulfillment Cost includes all costs associated with delivering the shipment to your customer, such as the average postage cost and the cost to pack the box.

For example, if your total product cost is $13.35 and your total fulfillment cost is $6.50, your COGS would be $19.85 per shipment.

Cratejoy also charges transaction fees, which are 1.25% + $0.10 per transaction. If you are using Stripe, you will pay an additional 2.9% + $0.30 per transaction in Credit Card Fees.

Finally, there are costs associated with customer acquisition, known as the Cost Of Customer Acquisition (COCA). This is the actual dollar cost to acquire a single customer for your subscription box.

Please note that these are just examples and the actual costs can vary depending on various factors such as the cost of your products, packaging, and shipping, among others.

FAQ

About cratejoy.com Prices and Cost?

Cratejoy is a platform that offers various subscription box services. The cost of these services can vary widely, depending on the specific box and the items included. However, there are some general costs associated with running a subscription box business on Cratejoy.

The biggest expenses are typically the products and shipping. Other costs to consider include credit card fees, packaging materials, custom box design, and marketing costs. It's also important to factor in the time it takes to find products, pack and ship the boxes, and answer customer questions.

For the subscription box itself, the average cost of products is one of the biggest expenses. The cost of shipping is usually included in the box price. The cost of box materials can vary widely. Other costs include packing materials, outsourced fulfillment (which is generally not considered until at least 200 subscribers), and transaction fees.

Cratejoy charges $39 per month for its all-in-one e-commerce platform subscription service, which includes customer management tools, your own website, access to responsive themes, and advanced payment and shipping management features. There are also transaction fees of 1.25% + $0.10 per transaction.

In terms of pricing the subscription box, it's recommended to have a profit margin of at least 30%. This should cover time spent sourcing products, marketing, and customer service. The number of subscribers also plays a role in sustainability, with 100 being the magic number where most subscription boxes become really sustainable.

Please note that these are general costs and the actual cost can vary depending on the specific box and business model.

FAQ

What are some popular subscription boxes on Cratejoy?

Here are some popular subscription boxes on Cratejoy:

  1. Finders Seekers - Escape Room Game: This box offers a new set of puzzles every month, each one centered around a different global city. The company behind it, Finders Seekers, estimates that every puzzle box will take about 2-4 hours to complete.

  2. Plant Club box: This box includes a new live plant each month, along with everything you need to keep it happy and healthy—soil, planters, instructions for care, and anything else that a particular plant might need. This box focuses mainly on houseplants.

  3. Hopebox: A self-care box with Christian undertones. Items include things like candles, scrubs, aromatherapy, jewelry, and books intended to be uplifting and encouraging, with a new supportive message included every month.

Please note that the availability and prices of these boxes may vary.

FAQ

How do I start a subscription box business on Cratejoy?

Starting a subscription box business on Cratejoy involves several steps. First, you need to come up with a great subscription box idea. This should be something specific and unique that fits a niche market. Once you have your idea, you need to price your subscription box. This involves figuring out the cost of the products you plan to include and ensuring that the price you charge is profitable.

Next, you'll need to create a prototype of your subscription box. This will help you determine the type of products to offer, the kind of packaging you'll need, and the price point of the box. After you have your prototype, you can begin your prelaunch phase. This is when you start marketing your box and building anticipation among potential customers.

The next step is to set up your website or Marketplace listing on Cratejoy. This involves using Cratejoy's software to create your own subscription store and customizing it using the Cratejoy website builder and custom templates. Once your website or listing is set up, you can start taking orders and ship your subscription boxes.

Finally, once you've successfully launched your subscription box, the last step is to grow your subscriber base. This involves marketing your box, providing excellent customer service, and continually improving your box based on customer feedback. Remember, the success of your subscription box business depends on your ability to retain subscribers and attract new ones. Good luck with your subscription box business!

FAQ

About cratejoy.com Popular Products and Services?

Cratejoy is a unique platform that offers a vast collection of subscription boxes for all ages and interests. It allows anyone to set up a subscription box and is home to hundreds of themed boxes. Some of the most popular categories include beauty, books, fitness, food, hobbies, wine and spirits, pets, and even cheese. They also have a range of boxes for different recipients like women, men, kids, teens, mom, dad, girls, boys, and seniors. Some of the top-rated subscriptions on Cratejoy include the Finders Seekers - Escape Room Game, the Plant Club box, and the Hopebox which focuses on self-care items. Cratejoy also offers services for those interested in starting their own subscription business.

FAQ

How do I cancel my Cratejoy subscription?

To cancel your Cratejoy subscription, follow these steps:

  1. Visit Cratejoy.com and log in with your current email address.
  2. Once logged in, click on the menu My Subscriptions.
  3. Next to the subscription you would like to update, click Manage Subscription.
  4. On the upper right, click Cancel.
  5. Select a reason and select Cancel Subscription.

Please keep in mind, this will not issue a refund but simply stop the subscription from renewing in the future. If you want to request a refund, please see the related support article on Cratejoy's website.

FAQ

About cratejoy.com Payment Method?

Cratejoy Payments is Cratejoy's own payment processor. It utilizes Stripe as its Payment Gateway and is safe and secure to use. To use Cratejoy Payments, you will need to set up a new Stripe Express account. Cratejoy Payments simplifies payments for both you and your buyers. When your store uses Cratejoy Payments, you can accept payment from buyers by: credit cards, debit cards, Cratejoy Gift Card, Cratejoy Credit, Cratejoy Coupon, PayPal (where available), Apple Pay, and Google Pay. The buyer can use these payment methods, and your sale funds will be available in your seller portal. Cratejoy Payments is mandatory for all new transactions on the Cratejoy Marketplace starting on March 31st, 2023. Sellers who do not install Cratejoy Payments for their Cratejoy Marketplace account will not be able accept any new orders after March 31st, 2023. However, Cratejoy Payments is not mandatory for Storefront transactions, but is cheaper and will provide more benefits than any other processor.

FAQ

How do I set up a Cratejoy Payments account?

To set up a Cratejoy Payments account, follow these steps:

  1. Log in to your seller portal and navigate to the Account Menu.
  2. Select the "Configure Cratejoy Payments with Stripe" option.
  3. Input your email address and phone number used on your Cratejoy Seller account.
  4. Verify your personal details that were populated.
  5. Link a bank account or debit card.
  6. Review all input information for accuracy and submit.

After submission, you will be redirected back to your Cratejoy Account > Manage Bank Account page. You have successfully linked a bank account to your Cratejoy account. On this new Manage Bank Account screen, you will be able to view all pending and past payouts linked to your marketplace orders, as well as being able to view and edit your banking details.

Please note that to use Cratejoy Payments, you will need to set up a new Stripe Express account. Cratejoy Payments is mandatory for all new transactions on the Cratejoy Marketplace starting on March 31st, 2023. Sellers who do not install Cratejoy Payments for their Cratejoy Marketplace account will not be able accept any new orders after March 31st, 2023. However, Cratejoy Payments is not mandatory for Storefront transactions.

FAQ

Can I use other payment processors with Cratejoy?

Yes, you can use other payment processors with Cratejoy. Cratejoy Payments is Cratejoy's own payment processor, which utilizes Stripe as its Payment Gateway. However, to use Cratejoy Payments, you will need to set up a new Stripe Express account. When your store uses Cratejoy Payments, you can accept payment from buyers by credit cards, debit cards, Cratejoy Gift Card, Cratejoy Credit, Cratejoy Coupon, PayPal (where available), Apple Pay, and Google Pay. Please note that Cratejoy Payments is mandatory for all new transactions on the Cratejoy Marketplace starting on March 31st, 2023. Sellers who do not install Cratejoy Payments for their Cratejoy Marketplace account will not be able to accept any new orders after this date. However, Cratejoy Payments is not mandatory for Storefront transactions. If you are not using Cratejoy Payments, Cratejoy supports other payment processors like Stripe, PayPal, and others. The provider and processing time for your payment will vary based on the geography in which you’re located. If Stripe is supported in a country where the seller is based, payments can be accepted from anywhere in the world. If a country is not supported by Stripe, sellers can look into using Stripe Atlas.

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